Passion for consistently providing excellent customer experience. Excellent verbal and written communication skills. Bring in new ideas to delight our customers. Develop and automate our processes, practices & tools. Gather customer product feedback to help shape and define the product roadmap.
Maximise your portfolio's expansion while minimising churn and contraction. Grow and nurture a portfolio of VIP customers in the Benelux Market. Whatever your background, wherever you're from - we want you to join the conversation. Wherever our people find themselves in the Aircall world - Paris, New York, Sydney, Madrid, London, Berlin, Tel Aviv, Singapore or at home - everyone has a voice that is valued. Visit to get started, with subscriptions starting from ₦1,499 per month.Aircall is a place where voices are valued.īacked by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 14, 000+ customers (and growing) to make authentic, human connections.Ĭonversation is a cornerstone of our culture. PressOne launched its beta in June 2022, with hundreds of entrepreneurs participating in the beta program to improve the solution. When we first met Mayowa Okegbenle and Ope Shokunbi, PressOne’s co-founders, we were immediately struck by their technical expertise and their singular mission to enable businesses to listen to their customers” Kola Aina. We believe that the most compelling technology solutions on the continent will empower small and medium businesses with tools and services that enable them to reduce churn, increase their user base. “We are excited to be backing Mayowa and Opeyemi. They will now have better insight into what goes on between the customers and their personnel or staff, empowering them to take corrective action to grow sales and prevent customer churn. In practical terms, this will be useful to B2C entrepreneurs whose businesses typically receive many customer calls. With PressOne, entrepreneurs now have real-time visibility into all those calls, so they can properly track sales and customer support activities. There has been a lot of innovation around messaging, but the primary channel for building new customer relationships, and closing transactions is still over phone calls. Now, we have specifically built this for entrepreneurs, no need to set up anything, and starting at a price point of ₦1,499 per month.” The best thing here is, before now, this type of solution was accessible only to big companies. With a PressOne phone system, they can purchase business phone numbers for employees, and stay in control of all customer interaction within their business.
#AIRCALL LINKEDIN DRIVER#
Which means losing visibility into a key driver for revenue. The problem with this is, from that point on, they lose any sort of visibility into that employee’s interaction with customers. However, they also purchase the same SIM-based numbers for their employees to interact with customers. With bandwidth quality improving significantly over the last few years, this may just be perfect timing for PressOne.Īccording to Mayowa Okegbenle, “Today, your typical entrepreneur uses their SIM-based number for business, and that’s probably fine if you are alone in the business.
It is easy to see how this solution makes sense, but the question has always been, could it work in developing markets like Nigeria? Judging by the quality of WhatsApp calls in the country, the answer is probably yes.
#AIRCALL LINKEDIN SERIES#
Opeyemi worked in Nestle for over a decade, built and maintained IT infrastructure worth millions of dollars, and was Technology Operations Lead, before leaving to start PressOne with Mayowa.Ĭloud-based phone systems are very popular in developed markets, with Aircall raising a $120 million Series D round in June 2021. It was launched in 2008, and sold in 7 languages. Precurio, their flagship product, was an internal business collaboration tool used by thousands of businesses globally. This way they can maintain a high quality of service, attract, and retain more customers.īefore founding PressOne Africa, Mayowa Okegbenle Co-founded Klein Devort with Shola Akinlade (Paystack CEO). Entrepreneurs are able to track conversations, see notes, and follow-up with customers. PressOne Africa, a startup building business phone system for entrepreneurs, has raised $600K in a pre-seed round led by Ventures Platform, along with participation from Voltron Capital and a set of stellar angels.įounded by Mayowa Okegbenle and Opeyemi Shokunbi, PressOne helps business owners monitor all customer phone conversations made by staff or team members from anywhere at any time from their computer or mobile device.
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